Shipping Policy
Last updated 23 July 2026
Dispatch
Every order is hand-graded, sealed fresh, and dispatched within 24 hours of being placed (next business day for orders placed late at night or on a Sunday/holiday).
Delivery time
Orders are delivered across India in 3–5 business days from dispatch, depending on your location. You'll get tracking details by email/SMS once your order ships, and can always check status under My Orders.
Shipping charges
Delivery is charged by distance and weight, shown at checkout before you pay (GST included):
- Free delivery on orders of ₹2,000 or more.
- Below ₹2,000: from about ₹35 within our home district up to about ₹75 for the Northeast, J&K and Kerala for a 500g parcel, plus a little more for each extra 500g.
- Cash on delivery adds a handling fee of ₹28 or 1.6% of the order, whichever is higher (plus GST). Pay online and you skip it.
Serviceable areas
We currently ship pan-India through our courier partners. If a pincode is undeliverable, we'll contact you before dispatch to arrange an alternative or a refund.
Damaged in transit
Dry fruits and jaggery travel well, but if a pack arrives damaged, please see our Returns & Refunds page — we'll replace it or refund you.