Returns & Refunds
Last updated 23 July 2026
Because our products are food items, we can't accept returns for change of mind once a pack is opened — but if something's wrong with your order, we'll always make it right.
When you're covered
- The pack arrives damaged, spoiled, or spilled.
- You receive the wrong product, size, or quantity.
- The pack is short-dated or already expired on arrival.
How to report it
Email support@nutriblend.store within 48 hours of delivery with your order number and a photo (or short unboxing video, if you have one) of the issue. This helps us resolve it faster and without back-and-forth.
What happens next
We'll offer a free replacement or a full refund, whichever you prefer. No need to courier the item back to us for damaged or incorrect orders — we'll guide you if a pack ever does need to be returned.
Refund timeline
Approved refunds are issued to your original payment method via Razorpay within 5–7 business days.
Order cancellation
You can cancel an order before it's dispatched by emailing us — once a pack has been sealed and handed to our courier, it can no longer be cancelled, only returned under the policy above.